FAQ'S

Shipping & Delivery

 

All packages are shipped USPS Priority 2-3 day mail.  Please specify if you prefer a sinature required for delivery.  





Returns

 

Return items must be postmarked within 10 days of receipt. after receiving a return authorization number via the contact form.  Bespoke jewelry is final sale.  

 

 

 

Jewelry Care    MELENE KENT JEWELS

 

railway/open sans.  



 

 

 

Jewelry Care

 

Slight “imperfections” are normal in handmade jewelry & make your item completely unique.

 

Metals and gemstones are sensitive to moisture,  chemicals and extreme temperatures.  We suggest removing jewelry before bathing, showering, exercising, or swimming.  Jewelry plating wears off over time, dependent on care and wear. 

 

Store your jewels in a pouch or ziploc bag to retard tarnish.  An effective, safe method to clean all jewelry is to soak it in a woolite/water bath as needed.Silver,                gold, brass and bronze may be lightly buffed with a polishing cloth. Please contact us directly if you have any questions.

 

 



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